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Delivery Policy

Subject to availability and receipt of payment, orders will be processed within 24/48 hours and delivery confirmed by way of e-mail or SMS. Delivery time is anything from 2 – 21 working days subject to receipt of payment and availability.  The Supplier will supply all goods to the delivery company in good order. The Supplier will not be held liable for the condition of goods arriving at the user’s chosen delivery address. The delivery costs relate to the weight of your order and the address to which you’d like your order delivered.

Spend Rs.1000+ and get Free Delivery all over India.

 

 

 

Returns Policy

 

The following represents Tufftonline’s Return Policy.

 

 

Exchanges

Youu can exchange your order at any time within 7 days of receipt. We accept exchanges of the same item in a smaller or bigger size and or to the same value, in a resalable condition with all tags attached. Returns will attract a 10% administration fee unless otherwise agreed. Returns on damaged items will attract an 15% – 20% damage fee unless otherwise agreed. We are unable to refund original postage and packaging or returns postage.

Please retain Proof of Postage as we do not accept responsibility for items lost or damaged in transit. On exchanging goods on which you have received a discount, that discount will no longer apply if you fall below the discount threshold.
The client will not be charged delivery for the new exchanged item ,the item will be sent with the post office – ordinary post which can be from 3 to 7 working days. Exchanges thereafter client will be liable.

Email us at support@tufftonline.com informing us of your exchange requirements and of the expected date of receipt of original items.

 

Return the item to the following address:

TUFFT ONLINE

227, Metropolis Tower,

Nirmohi Nagar, Ajmer Road,

Jaipur - 302063

Rajasthan

INDIA